To switch nameserver addresses at Tucows you can log into your Domain Management Interface at Tucows or opensrs.com, and click the Name Servers link. You will see a screen similar to this:
You only have to add the host name of the Name Server. (ie: NS1.EXAMPLE.COM) The IP address of the server is handled automatically.
Or you can contact your Domain Provider; they’ll be able to help you with any questions.
If your Domain Provider is unreachable, please click here for additional information.
If you can no longer contact your Domain Provider, or they are not providing the support you need, Tucows can help. Tucows can only intervene when a Domain Provider violates ICANN policies. This includes situations where a Domain Provider goes out of business, is continually unresponsive, or fails to provide you with access to your account for domain management.
Please note, if you haven’t already done so, it’s in your best interest to reach out to your Domain Providerbefore you contact Tucows regarding any issue. Because they maintain your account, they can often provide the fastest solution.
If your domain provider falls into one the cases above and is permanently unreachable, please contact Tucows' Compliance team so they can follow up.