If you encounter issues while changing the name server addresses at your registrar to the Ezoic name server addresses, consider the following troubleshooting steps:
- Login Issues: Ensure you are using the correct login credentials for your account. If you are unable to log in, try resetting your password or contacting your registrar’s support for assistance.
- Domain Not Listed: If your domain is not appearing under 'my domains', verify that the domain is properly registered and associated with your account. Double-check the domain registration details.
- Navigation Problems: If you are having trouble navigating to the 'manage name servers' section, clear your browser cache or try using a different browser. Sometimes, browser issues can prevent proper navigation.
- Custom Name Servers Not Saving: If the 'use custom name servers' option is not saving your input, ensure that you are entering the name server addresses correctly. Double-check for any typos or spaces. If the problem persists, contact your registrar's support for further assistance.
- Propagation Delay: After changing the name servers, it may take some time for the changes to propagate. This can range from a few hours to 48 hours. Be patient and check back periodically to see if the changes have taken effect.
By following these troubleshooting steps, you can address common issues encountered during the name server change process.