How to access Urgent Revenue Issues
There are a couple of ways to get there. Here are the step-by-step processes:
1. Ezoic dashboard > scroll down to Ad Partner Estimated Earnings > click Urgent Issues Impacting Revenue (#)
2. Ezoic dashboard > EzoicAds > Rev. Opportunities
Urgent Revenue Issues in action:
All of the Urgent Revenue Issues recommendations will include all monetization products and elements (e.g. EzoicAds, Big Data Analytics, Humix, Flickify and NicheIQ). These recommendations are split up into two sections: Auto-Fix and Manually Fix. You can hover over the ? icon to learn more about that specific recommendation.
Auto-Fix: The recommendations listed in this section can be automatically completed by the Ezoic system. You can individually select the tasks that you want to be completed and then click “Fix Selected”:
You can also simply click on the “Fix All” button and Ezoic will tackle all of the recommendations listed:
Manually Fix: The recommendations listed in this section can be completed on your own or you can request support from an Ezoic team member. Depending on the recommendation, publishers will be given a choice to complete on their own (with the assistance of an attached support guide) or they can reserve time with their Publisher Success Manager to talk about the recommendations and how to complete them. Here are some examples of those pop ups:
Once you've attempted to complete the task on your own, if you are still having trouble, you can select the "Continue Request" to push forward with getting dedicated assistance from the Ezoic team. Depending on the recommendation and the level of assistance required, the task will either show as "requested" or "ticket submitted." The "ticket submitted" will automatically create a new support ticket, which publishers can review updates on by visiting support.ezoic.com.
The icons will update accordingly as well to showcase the difference:
For both sections, publishers can click on the trash can icon to dismiss a specific recommendation, which will then be removed from the master list once it is updated. Please note that these recommendations are focused on revenue opportunities, so dismissing these without addressing them can impact your revenue potential. Dismissed recommendations can be found using the “Filter By” actions menu as well.
Filter By: The “Filter By” button allows you to narrow down specific categories of your choosing. You can filter by Focus, Category, Product, and Action. Once you have selected the filters, you will select Apply and the applicable recommendations will populate.
The “Reset” button will clear any filters you had previously chosen and show all recommendations across all products.