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Change Name Servers at Aplus.net
How-To/Instructional

Change Name Servers at Aplus.net

Last Updated over a month ago
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Introduction
Steps
Troubleshooting
Need Further Assistance?

Introduction

Welcome to our step-by-step guide on changing name servers at Aplus.net. This article will walk you through the process of updating your domain's name servers to the custom ones provided by Ezoic. By following these instructions, you'll ensure that your domain is correctly integrated with Ezoic, allowing you to take full advantage of our platform's features. Please note that it may take up to 48 hours for the changes to take effect. Let's get started!

Steps

1. Before you do anything else, please check that Ezoic's copy of your site's DNS records matches those at your host as per the instructions here.

2. Log in to the Aplus Control Panel at https://my.aplus.net.

3. Select "Domain Management."

4. Click “Launch” on the Domain Manager App.

5. Click the “Manage Domain Name” tab.

6. Select the domain you want to update by clicking the checkbox on the left side of the domain where it appears in the list.

7. Click the “Update Name Servers” tab.

8. Enter the custom name servers provided in your Ezoic Dashboard. You can find these under Settings > Connection > Nameservers > View Instructions.

9. Click “Apply” to save the changes.

Please allow up to 48 hours for all changes to take full effect.

Troubleshooting

If you encounter issues while integrating with Ezoic via name server integration at Aplus, here are some common problems and their solutions:

  1. Name Server Changes Not Propagating:
    • Issue: After changing your name servers at Aplus, it might seem like the changes are not taking effect.
    • Solution: Keep in mind that it can take up to 24 hours for the integration to fully propagate. If it has been over 24 hours, double-check that you have entered the Ezoic name servers correctly. Ensure there are no typos or extra spaces. You can also use online DNS propagation check tools to see if the changes are being reflected globally.
  2. Site Not Working After Integration:
    • Issue: Your site is down or not functioning correctly after completing the name server changes.
    • Solution: If the error is consistent, verify that the name servers are correctly entered and that Ezoic's copy of your site's DNS record matches those at Aplus. If the error is intermittent, consider the solutions listed here.

For any persistent issues, you may need to reach out to Aplus's or Ezoic's Support teams for further assistance.

Need Further Assistance?

If you need further assistance with changing name servers, please log in via https://support.ezoic.com/ to make use of our dedicated resources for support. We're here to help!

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