This article, will provide you with a straightforward, step-by-step guide to update your name servers at Melbourne IT. By following these instructions, you'll be able to make the necessary changes efficiently and get your domain up and running with Ezoic. Please note that it may take up to 48 hours for the changes to fully take effect.

1. Before you do anything else, please check that Ezoic's copy of your site's DNS records matches those at your host as per the instructions here.
2. Log into your Account.
3. Manage the domain you want to make changes to.
4. On the next page, click Domain Name.
5. Scroll down to the Domain Delegation section.
6. Enter the custom name servers provided in your Ezoic Dashboard. You can find these under Settings > Connection > Nameservers > View Instructions.
7. Click Update Name Servers.

Please allow up to 48 hours for all changes to take full effect.

If you encounter any issues during the process of modifying your domain name's name servers, please consider the following common problems and their solutions:

1. Name Server Changes Not Propagating:
   • Issue: After changing your name servers at Melbourne IT, it might seem like the changes are not taking effect.
   • Solution: Keep in mind that it can take up to 24 hours for the integration to fully propagate. If it has been over 24 hours, double-check that you have entered the Ezoic name servers correctly. Ensure there are no typos or extra spaces. You can also use online DNS propagation check tools to see if the changes are being reflected globally.
2. Site Not Working After Integration
   • Issue: Your site is down or not functioning correctly after completing the name server changes.
   • Solution: If the error is consistent, verify that the name servers are correctly entered and that Ezoic's copy of your site's DNS record matches those at Melbourne IT. If the error is intermittent, consider the solutions listed here.

If you need further assistance with changing name servers, please log in via https://support.ezoic.com/ to make use of our dedicated resources for support. We're here to help!