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Change Name Servers At PublicDomainRegistry.com
How-To/Instructional

Change Name Servers At PublicDomainRegistry.com

Last Updated a month ago

Introduction

Changing your name servers is an essential step to ensure that your domain is properly integrated with Ezoic. In this guide, we'll walk you through the process of updating your name servers at PublicDomainRegistry.com. By following these step-by-step instructions, you'll be able to seamlessly configure your domain to use Ezoic's custom name servers, allowing you to take full advantage of Ezoic's features and optimizations. 

Steps

  1. Log in to your PublicDomainRegistry Control Panel.
  2. Search for the domain name and proceed to the Order Information view.
  3. Click the Name Servers link.
  4. Enter the custom name servers provided by Ezoic. These can be found under 'Settings' > 'Site Integration' > 'Name Servers' > 'View Instructions' in your Ezoic Dashboard.
  5. Select Update Name Servers to complete your updates.

Please allow up to 48 hours for all changes to take full effect.

Troubleshooting

If you encounter issues while updating your name servers, consider the following troubleshooting steps:

  1. Unable to Log In to Control Panel:
    • Ensure that you are using the correct username and password. If you have forgotten your credentials, use the password recovery option available on the login page.
  2. Domain Not Found:
    • Double-check the spelling of the domain name you are searching for.
    • Verify that the domain name is registered under your account.
  3. Name Servers Link Not Visible:
    • Confirm that you are in the correct section by navigating to the Order Information view.
    • If the link is still not visible, try refreshing the page or logging out and logging back in.
  4. Custom Name Servers Not Accepted:
    • Ensure that you have correctly copied the name servers from your Ezoic Dashboard. Navigate to 'Settings' > 'Site Integration' > 'Name Servers' > 'View Instructions' to verify the details.
    • Contact Ezoic support to confirm that the name servers are correctly generated and active.
  5. Changes Not Taking Effect:
    • Remember that it may take up to 48 hours for DNS changes to propagate. Wait for the full duration before concluding that there is an issue.
    • Clear your browser cache or use a different browser to check if the changes have been updated.

If the above solutions do not resolve your issue, it may be beneficial to reach out to PublicDomainRegistry support for further assistance.

Need Further Assistance?

For further assistance related to updating your name servers, you can reach out to our support team through your support portal at https://support.ezoic.com/

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