Changing your domain's nameservers at Rackspace is a crucial step for integrating with Ezoic and ensuring that your website benefits from our services. This guide provides you with a clear, step-by-step process to update your nameservers, helping you seamlessly connect your domain to Ezoic. By following the instructions outlined in this article, you will learn how to access the Rackspace control panel, navigate to the DNS settings, and input your custom name servers. Let's get started on optimizing your site for improved performance and enhanced features with Ezoic.

1. Before you do anything else, please check that Ezoic's copy of your site's DNS records matches those at your host as per the instructions here.

2. Mouse over the 'Go to section' drop-down menu and select 'Domains'.

3. In the 'Manage' section, click the 'DNS Settings' link.

4. Click the 'DNS Settings' link again (you will have to select the domain).

5. Click the 'Domain Nameservers' link.

6. Click 'Use my own name server information.'

7. Enter the custom name servers provided in your Ezoic Dashboard. You can find these under Settings > Connection > Nameservers > View Instructions.

8. Press Save.

Please allow up to 48 hours for all changes to take full effect.

If you encounter issues while managing your domain's nameservers at Rackspace, consider the following troubleshooting steps:

1. Cannot Log into Control Panel:
   • Ensure you are using the correct login credentials.
   • Try resetting your password if you have forgotten it.
   • Check your internet connection to ensure it is stable.
2. 'DNS Settings' Link Not Visible:
   • Verify that you are in the correct section ('Domains') as per step 2.
   • Refresh the page or clear your browser cache.
3. Domain Not Listed:
   • Confirm that the domain has been correctly added to your Rackspace account.
   • Ensure you have the necessary permissions to manage the domain.
4. Unable to Save Custom Name Servers:
   • Double-check the name server information provided by Ezoic for any errors.
   • Make sure all mandatory fields are filled out correctly.
   • Try saving the settings again after a few minutes.
5. Changes Not Taking Effect:
   • Note that changes can take up to 48 hours to propagate fully.
   • Monitor the status in the Ezoic Dashboard to ensure proper integration.

For persistent issues, consider reaching out to Rackspace support for further assistance.

For further assistance, you can contact Ezoic support through your Ezoic Dashboard under the 'Help' or 'Support' sections.