Changing your Domain Name Servers (DNS) at Wild West Domains can be a straightforward process if you follow the right steps. This article provides a step-by-step guide to help you update your DNS settings to use the custom name servers generated by Ezoic. By following these instructions, you can ensure that your domain is correctly integrated with Ezoic's services. Please note however that if your domain is registered through a Wild West Domains reseller, the exact steps may vary. Let's get started!

1. Before you do anything else, please check that Ezoic's copy of your site's DNS records matches those at your host as per the instructions here.

2. Log in to your Wild West Account Manager.

3. In the "My Products" section, select Domain Manager.

4. Use the checkbox(es) to select the domain name(s) you want to modify.

5. Click Name servers.

6. Select Custom Name servers and enter the custom name servers provided by Ezoic. These can be found under Settings > Connection > Nameservers > View Instructions.

6. Click OK.

Please allow up to 48 hours for all changes to take full effect.

Common issues users might encounter when changing Domain Name Servers (DNS) at Wild West Domains and how to resolve them:

1. Domain Not Registered with Wild West Domains:
   • Issue: A WHOIS search indicates that Wild West Domains is the registrar, but the domain is registered through one of their many resellers.
   • Solution: Visit the website of the reseller you registered your domain with or contact them directly to change the name servers. Note that since Wild West Domains offers resellers an API, reseller websites can vary dramatically, and the instructions given above might not work depending on who you purchased your domain from.
2. Name Server Changes Not Propagating:
   • Issue: After changing your name servers at Wild West Domains, it might seem like the changes are not taking effect.
   • Solution: Keep in mind that it can take up to 24 hours for the integration to fully propagate. If it has been over 24 hours, double-check that you have entered the Ezoic name servers correctly. Ensure there are no typos or extra spaces. You can also use online DNS propagation check tools to see if the changes are being reflected globally.
3. Site Not Working After Integration
   • Issue: Your site is down or not functioning correctly after completing the name server changes.
   • Solution: If the error is consistent, verify that the name servers are correctly entered and that Ezoic's copy of your site's DNS record matches those at Wild West Domains. If the error is intermittent, consider the solutions listed here.

For any persistent issues, you may need to reach out to Wild West's or Ezoic's Support teams for further assistance.

If you need further assistance with name server integration, please log in via https://support.ezoic.com/ to make use of our dedicated resources for support. We're here to help!