Understanding your payment history can help you manage your earnings more effectively. In this article, we'll walk you through where to find your payment logs and invoices, explain how payments work, and provide insights on interpreting the information displayed in your Ezoic Dashboard. We'll also cover common error messages and how to address them. Lets dive in and take a look.
To access the Payment History page, click on the Account Icon located in the top right corner of your Dashboard. Then navigate to Billing & Payments > Payment History. You will find detailed records of your ad revenue for each month.
Remember, this page includes combined earnings from all your sites, and cannot be separated out by site. This page is updated around the 4th of each month.
Anything else I need to know?
Ezoic pays in arrears, typically on a 30-day net basis. (your can read more options on net payments here: Net 30/60/90 Payment Terms)
For example, if you join in December, you should expect to get paid at the end of January for December's revenue. Using the below screenshot as an example, you can see that $9,562.49 was earned in December 2024 (credits column). This was then paid out at the end of February to the publisher (debits column). Then $6,184.88 was earned in January 2025, to be paid at the end of February 2025.
If you want to ensure payment each month make sure your revenue meets the payment threshold, You can adjust this under the Payment Settings tab if necessary. The minimum threshold is $20, but you can adjust this to suit your needs. If your revenue does not meet the payment threshold in a given month, it will carry over and be added to the next month's total. Make sure any changes you want reflected on your next payment are made by the 15th of the previous month. Otherwise they will not be applied until the next month.
Included with your payment information is an invoice for each payment. By clicking on it, you can access a PDF with details such as Ezoic's payment information, the invoice number, payment method, and your personal or company name and address.
You can update your personal details in the Ezoic Account Details tab.
If you ever notice a failed payment, this could be due to a variety of reasons.
For example, if you have chosen check as your payment method but live outside the US, the check may have become lost in the mail. In this event, please reach out to Ezoic, and we will cancel the check and re-issue the payment via a different method.
If you see a failed status and you are using PayPal, please reach out to PayPal to check that your PayPal settings are correctly configured to receive payments from Ezoic.
Additionally, to ensure successful payments, make sure you have correctly filled out the Form of Payment and Tax Information sections in your Dashboard. For further information on this, please refer to the Ezoic Payments article.
If you need further assistance with payments, please log in via https://support.ezoic.com/ to make use of our dedicated resources for support. We're here to help!
