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Change Name Servers at NameSecure
How-To/Instructional

Change Name Servers at NameSecure

Last Updated over a month ago
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Introduction
Steps
Troubleshooting
Need Further Assistance?

Introduction

Welcome to our step-by-step guide on changing name servers at NameSecure. If you use NameSecure as your domain registrar and need to register Ezoic's name servers, this article will walk you through the process. By following these instructions, you will be able to update your name servers effectively. Let's get started!

Steps

1. Before you do anything else, please check that Ezoic's copy of your site's DNS records matches those at your host as per the instructions here.

2. Log in to your NameSecure account using your username and password.

3. Navigate to the section where you manage your domain settings.

4. Locate the area where you can update or register name servers.

5. Enter the custom name servers provided in your Ezoic Dashboard. You can find these under Settings > Connection > Nameservers > View Instructions. Be sure to save your changes.

Wait up to 48 hours for the changes to take full effect.

Troubleshooting

If you encounter issues while integrating with Ezoic via name server integration at NameSecure, here are some common problems and their solutions:

  1. Name Server Changes Not Propagating:
    • Issue: After changing your name servers at NameSecure, it might seem like the changes are not taking effect.
    • Solution: Keep in mind that it can take up to 24 hours for the integration to fully propagate. If it has been over 24 hours, double-check that you have entered the Ezoic name servers correctly. Ensure there are no typos or extra spaces. You can also use online DNS propagation check tools to see if the changes are being reflected globally.
  2. Site Not Working After Integration:
    • Issue: Your site is down or not functioning correctly after completing the name server changes.
    • Solution: If the error is consistent, verify that the name servers are correctly entered and that Ezoic's copy of your site's DNS record matches those at NameSecure. If the error is intermittent, consider the solutions listed here.

For any persistent issues, you may need to reach out to NameSecure's or Ezoic's Support teams for further assistance.

Need Further Assistance?

If you need further assistance with changing name servers, please log in via https://support.ezoic.com/ to make use of our dedicated resources for support. We're here to help!

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