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Change Name Servers at YOLA
How-To/Instructional

Change Name Servers at YOLA

Last Updated a month ago

Introduction

Are you looking to optimize your website's performance with Ezoic but need help updating your name servers with YOLA? This guide will walk you through the step-by-step process of changing the name servers for your domain purchased through Yola. By following these straightforward instructions, you'll ensure your domain points to Ezoic's custom name servers, enabling you to take full advantage of Ezoic's services. Let's get started!

Steps

1. Before you do anything else, please check that Ezoic's copy of your site's DNS records matches those at your host as per the instructions here.

2. Log in to your Yola account and ensure you are on the "My Yola" page.

3. Click "Domains" along the top menu bar.

4. Click "Advanced settings" next to the domain you want to edit.

5. Click "Set up name servers."

6. Click "Change name servers for..." to access and change the name servers for your domain.

7. Enter the custom name servers provided in your Ezoic Dashboard. You can find these under Settings > Connection > Nameservers > View Instructions.

8. Click the "Update name servers" button.

Please allow up to 48 hours for all changes to take full effect.

Troubleshooting

If you encounter issues while integrating with Ezoic via name server integration at Yola, here are some common problems and their solutions:

  1. Name Server Changes Not Propagating:
    • Issue: After changing your name servers at Yola, it might seem like the changes are not taking effect.
    • Solution: Keep in mind that it can take up to 24 hours for the integration to fully propagate. If it has been over 24 hours, double-check that you have entered the Ezoic name servers correctly. Ensure there are no typos or extra spaces. You can also use online DNS propagation check tools to see if the changes are being reflected globally.
  2. Site Not Working After Integration:
    • Issue: Your site is down or not functioning correctly after completing the name server changes.
    • Solution: If the error is consistent, verify that the name servers are correctly entered and that Ezoic's copy of your site's DNS record matches those at Yola. If the error is intermittent, consider the solutions listed here.

For any persistent issues, you may need to reach out to Yola's or Ezoic's Support teams for further assistance.

Need Further Assistance?

If you need further assistance with changing your name servers, please log in via https://support.ezoic.com/ to make use of our dedicated resources for support. We're here to help!

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