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Errors with the Ezoic Chrome Extension
Technical Support/Troubleshooting

Errors with the Ezoic Chrome Extension

Last Updated over a month ago
Article Navigation
Introduction
Common Symptoms
Troubleshooting
Tips for Prevention and Maintenance
Need Further Assistance?

Introduction

Experiencing issues with the Ezoic Chrome Extension? This article is designed to help you troubleshoot and resolve common problems that might be preventing the extension from working properly. By following the steps outlined, you can ensure that your Ezoic Chrome Extension is functioning optimally, allowing you to manage your EzoicAds placeholder set-up efficiently. We will cover several key checks and actions you can take to resolve any errors, such as verifying your login status, updating the extension, and ensuring compatibility with your browser. Let's get started on fixing those pesky errors and getting your extension back on track!

Common Symptoms

Users experiencing issues with the Chrome extension might notice that the EzoicAds extension fails to activate. This could be indicated by error messages or the extension simply not functioning as expected. Common symptoms include:

  • The extension does not appear or function on the Chrome toolbar.
  • Error messages pop up when trying to activate the extension.
  • The EzoicAds features are unresponsive or missing.

Troubleshooting

  1. Logged out of Wordpress admin: Make sure you’re logged out of your Wordpress admin.
  2. Logged into Ezoic: Ensure that you are logged into Ezoic in a separate tab.
  3. Deactivate and reactivate the extension: Deactivate your EzoicAds extension, clear your browser cache and cookies, then reactivate the extension.
  4. Update the extension: Confirm that you have installed the most up-to-date version of the EzoicAds extension from the Chrome Web Store.
  5. Reinstall the extension: Try uninstalling the EzoicAds extension and reinstalling it.
  6. Use Chrome browser: Double-check that you are using Chrome as your browser.
  7. Check for extension conflicts: Ensure that no other browser extensions are blocking the EzoicAds extension.
  8. Update Chrome: Verify that you are using the most recent version of Chrome.

Tips for Prevention and Maintenance

To ensure the smooth functioning of the EzoicAds Chrome extension and prevent future issues, consider the following tips and maintenance practices:

  1. Regularly Update Software: Always ensure that both your Chrome browser and the EzoicAds extension are updated to their latest versions. This helps in maintaining compatibility and accessing new features and bug fixes.
  2. Clear Cache and Cookies Frequently: Regularly clear your browser's cache and cookies to prevent any conflicts or loading issues with the extension.
  3. Manage Browser Extensions: Periodically review and manage your browser extensions. Disable or remove any extensions that you no longer use or that could potentially conflict with the EzoicAds extension.

By following these tips, you can help maintain the optimal performance of the EzoicAds Chrome extension and reduce the likelihood of encountering issues.

Need Further Assistance?

If you need further assistance with Ezoic's Chrome Extension, please log in via https://support.ezoic.com/ to make use of our dedicated resources for support. We're here to help!

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