Switching hosting providers can be a daunting task, but this article will guide you through the step-by-step process of updating your DNS records to match those of your new host, ensuring that your content continues to be served seamlessly via Ezoic's proxy. You'll learn how to locate your DNS records, update them in your Ezoic dashboard, and even how to upload them using a .csv file. With these instructions, you'll have everything you need to successfully switch hosting providers while maintaining the integrity of your website. Let's get started!

1. Locate your DNS records at your host:

• If you're not sure how to find the DNS records at your host, you can check out Where to Find DNS Records / Zone Files at your Host.
• Be aware that hosts may also refer to DNS records as 'zone files', which can usually be found in the 'zone editor'.

2. Edit the DNS records in your Ezoic dashboard:

• Once you have located your DNS records at your host, edit the records in your Ezoic dashboard to match the DNS in your hosting account.
• You can manually update these in your Ezoic Dashboard by going to Settings > DNS. You can add new DNS records individually, upload all the DNS records through a .csv file format, or edit existing records by clicking the pencil icon next to each record.

Here is an article with more information about adding and editing DNS records: How To Update / Add DNS Records and Subdomains

If you encounter issues while updating your DNS records in the Ezoic dashboard, here are some common problems and solutions:

1. Incorrect DNS Records:
   • Issue: You've entered incorrect DNS records that don't match the records at your new host.
   • Solution: Double-check the DNS records at your host and make sure they are accurately reflected in the Ezoic dashboard. Refer to your host's 'zone files' or 'zone editor' for the correct entries.
2. Incorrect Value
   
   • Issue: The record won't save due to an invalid value
   • Solution: Copy and paste the values directly from your host instead of typing them up. Make sure there aren't any spaces at the beginning or end of the value.
3. DNS Propagation Delays:
   • Issue: Changes to DNS records can take some time to propagate across the internet, leading to temporary issues.
   • Solution: Wait for some time (up to 48 hours) for the changes to fully propagate.

If these troubleshooting steps do not resolve your issues, you may need to contact Ezoic support for further assistance.

For further assistance, you can reach out to Ezoic support at support.ezoic.com.