This guide will provide you with clear, step-by-step instructions on how to change your name servers at 1&1, which is now Ionos (also known as 1and1 or one and one). By following these simple steps, you will be able to seamlessly update your domain's settings, ensuring that your website benefits from Ezoic's advanced features. Let's get started on making these changes to enhance your site's functionality and performance.

1. Before you do anything else, please check that Ezoic's copy of your site's DNS records matches those at your host as per the instructions here.

2. Log in to your 1&1/Ionos Control Panel and click on MENU and navigate to Domains & SSL.

3. Find the domain for which you wish to manage the Nameservers and click the wheel icon to the right of the domain listing.

4. Click on the “Edit Name Server” button.

5. The Custom name servers page will load. Here you will have the option to enter Ezoic name server records (You can find these under Settings > Connection > Nameservers > View Instructions.). Proceed to enter the three Ezoic nameservers

6. To apply the changes, click "Save."

Please allow up to 48 hours for all changes to take full effect.

If you encounter any issues during the process of modifying your domain name's name servers, please consider the following common problems and their solutions:

1. Name Server Changes Not Propagating:
   • Issue: After changing your name servers at 1and1 Ionos, it might seem like the changes are not taking effect.
   • Solution: Keep in mind that it can take up to 24 hours for the integration to fully propagate. If it has been over 24 hours, double-check that you have entered the Ezoic name servers correctly. Ensure there are no typos or extra spaces. You can also use online DNS propagation check tools to see if the changes are being reflected globally.
2. Site Not Working After Integration
   • Issue: Your site is down or not functioning correctly after completing the name server changes.
   • Solution: If the error is consistent, verify that the name servers are correctly entered and that Ezoic's copy of your site's DNS record matches those at 1and1 Ionos. If the error is intermittent, consider the solutions listed here.

If you need further assistance with changing name servers, please log in via https://support.ezoic.com/ to make use of our dedicated resources for support. We're here to help!

Alternatively you can contact Ionos' Support team via https://www.ionos.com/contact.