Changing your name servers is a crucial step in ensuring your domain is properly connected to Ezoic's platform, enabling you to optimize your site's performance. This article will guide you through the process of updating your name servers if your domain is managed through Tucows. By following these step-by-step instructions, you will learn how to log into your Domain Management Interface, locate the appropriate settings, and input the name servers provided by Ezoic. This process is straightforward, but it's important to remember that name server changes can take 24 to 48 hours to fully propagate. 

1. Before you do anything else, please check that Ezoic's copy of your site's DNS records matches those at your host as per the instructions here.

2. Log into your Domain Management Interface at Tucows or opensrs.com.

3. Click on the 'Name Servers' link. You should then be on a screen similar to this:

4. Back in the Tucows interface, enter the custom name servers provided in your Ezoic Dashboard. You can find these under Settings > Connection > Nameservers > View Instructions.

5. Click 'Save Configuration.' 

Please be aware that name server changes can take 24 to 48 hours to propagate.

If you encounter any issues during the process of modifying your domain name's name servers, please consider the following common problems and their solutions:

1. Name Server Changes Not Propagating:
   • Issue: After changing your name servers at Tucows, it might seem like the changes are not taking effect.
   • Solution: Keep in mind that it can take up to 24 hours for the integration to fully propagate. If it has been over 24 hours, double-check that you have entered the Ezoic name servers correctly. Ensure there are no typos or extra spaces. You can also use online DNS propagation check tools to see if the changes are being reflected globally.
2. Site Not Working After Integration
   • Issue: Your site is down or not functioning correctly after completing the name server changes.
   • Solution: If the error is consistent, verify that the name servers are correctly entered and that Ezoic's copy of your site's DNS record matches those at Tucows. If the error is intermittent, consider the solutions listed here.

If you need further assistance with changing name servers, please log in via https://support.ezoic.com/ to make use of our dedicated resources for support. We're here to help!