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Community Guidelines
Community/Engagement

Community Guidelines

Last Updated a month ago
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Introduction
Guidelines for Participation
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Introduction

Welcome to the Ezoic Community! Our community is the perfect place for Ezoic publishers to ask questions, provide feedback, and connect with other knowledgeable members. Whether you're seeking help on Ezoic products or looking to share tips and experiences, you'll find a wealth of information and support here. This article will guide you through our community guidelines to ensure a respectful and productive environment for all members. By following these guidelines, we can maintain a safe, engaging, and informative space for everyone. 

Guidelines for Participation

Getting Started:

  • Select a product topic tag to view featured posts under that category.
  • Search before you post. There is a chance that your question has already been answered. You can also check our Support portal and FAQs for similar queries.
  • Ask your question if you can’t find your answer. Post your question on the appropriate product tag. Be as clear and concise as possible.
  • Like posts and answers if they help you out!
  • Report any examples of foul language or abuse. Select the option on the post to 'Flag' it for moderation by our moderators.
  • Respect the guidelines we have in place for all community members to follow. Please review them below.

Communication Guidelines:

  • Be civil. Don’t post anything that a reasonable person would consider offensive, abusive, or hate speech.
  • Don’t use profanity or ALL CAPS. All caps looks like YELLING, and there is no need for that. Your voice will be heard.
  • Keep it clean. Don’t post anything obscene or sexually explicit.
  • Respect each other. Don’t harass anyone, impersonate people, or expose their private information.
  • Respect our forum. Don’t post spam or otherwise vandalize the forum. Do stay on topic and ask questions that are clear, concise, and related to support for the specific Ezoic product that is the focus of that forum. Don’t divert a topic by changing it midstream.
  • Keep personal information secret. Never give personal information on the forums that could be used by unscrupulous individuals for, e.g., identity theft. What may seem trivial details to you might assist an ID theft. Do not provide email/snail mail addresses, IP addresses, or phone numbers. If this information is needed for troubleshooting, an Ezoic community agent will initiate a private message with you so this information can be shared securely.
  • Avoid multiple postings. Posting the same message on more than one category or forum can be confusing and hard to follow as it would cause parallel threads to run simultaneously. Moderators will remove these if found.

 

Formatting Tips:

Have a long and detailed query? Correct formatting can assist our team and other members to help to answer questions. If you have a lengthy question, we recommend using sections, bullet points, and numbered questions, as well as screenshots and URLs to provide context and clarity to assist with troubleshooting.

Need Further Assistance?

If you have any further questions or need additional help regarding Community, please log in to your Ezoic support portal for further assistance. We're here to help!

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