If users encounter issues when trying to use the 'View Old Site' option, here are some common problems and their solutions:
- Unable to Locate 'View Old Site' Tab:
- Ensure you are in the EzoicAds app within your Ezoic Dashboard.
- Navigate to the 'Optimization Goals' section on the left-hand side. The 'View Old Site' tab should be visible there.
- 'View Old Site' Option Not Working:
- Make sure the option is turned on. If it is not, toggle it to activate.
- Confirm that the cookie is set properly on your local browser. You may need to clear your browser cache and cookies and then try setting it again.
- Original Site Not Displaying:
- Double-check that you selected 'View Old Site' and not 'View Optimized Site'.
- Verify that the cookie for the original site is properly set. Sometimes browser settings or extensions might block cookies, so ensure your browser allows cookies from the Ezoic domain.
- Switching Between Sites Doesn't Reflect Changes:
- After switching between 'View Old Site' and 'View Optimized Site', refresh your browser to ensure changes take effect.
- If issues persist, try accessing the site from an incognito window or a different browser to see if the problem is browser-specific.
If these steps do not resolve the issue, reaching out to Ezoic support for further assistance might be necessary.